Cafe PVC Chair 2504

Please note this is a DO IT YOURSELF Product. The product will be shipped in a knocked-down form with assembly instructions and all the required tools. The Product Comes Preassembled (Only For Kolkata Region)

The product comes with a 12 month warranty against any manufacturing defects in the materials that have been used. During this period, Omacme will in its sole discretion, repair or replace the defective component, or replace the entire product if found defective in material or workmanship.

WE STRONGLY BELIEVE IN CLICKING IMAGES OF THE ITEM ARRIVED WITH PACKING AND AFTER OPENING THE PACKING (This will help us process your request seamlessly)! 

Cancellation :-

Once the order is placed, you can cancel it within 48 hours of placing the order. The refund will be issued in the form of a credit note.

Exchange :-

You can exchange an Item within 07 (Seven) days of the item being delivered to you. Exchange requests are not accepted after 07 (Seven) days from the date of delivery, along with ensuring the furniture is packed and taped properly in the original packaging so it can safely reach us, you can contact us on WhatsApp +91 98314 31208 or on E-mail contact@omacme.in.

WHAT'S ELIGIBLE FOR EXCHANGE?

Damaged - If the item delivered to you is in a damaged condition. In the case of minor damage customers can choose to request a part replacement if needed.

Defective - If the item delivered to you is defective. A defect is the unfortunate result of a flaw in manufacturing, which hinders the intended use of the product (for e.g. imbalance, wooden joints opening etc.). Please note that natural characteristics of the material used, like appearance or texture (especially for solid wood products) are not defects.

Difference - If the item delivered to you is different (in dimension, shape or colour) from the item image on our website.

Missing - If the product delivered to you is incomplete or has components missing in that case you can ask us to send the remaining components to you.

Returns :-

You can return an Item within 07 (Seven) days of the item being delivered to you. Return requests are not accepted after 07 (Seven) days from the date of delivery, we only accept returns when the customer (1) no longer want the item purchased or (2) have purchased by mistake for any other reason than this please check exchange policy above. The return shipping has to be arranged by customer or customer can ask Omacme team to arrange return pick-up if we arrange return pick-up the charges have to be borne by customer that we will conveyed at the time of booking return pick-up, along with this customer will have to pay a restocking fees of 50% of the order value, along with ensuring the furniture is packed and taped properly in the original packaging and not used so it can safely reach us, you can contact us on WhatsApp +91 98314 31208 or on E-mail contact@omacme.in or you can initiate self return by logging in to your account by clicking this link account.omacme.in.

What is the Refund Process?

Once we receive the return package in our facility we will take 1 days to inspect the material and once it passes our inspection, we will initiate the refund amount. Calculation of the refund amount will be done by this method

 [ Total order value - 50% of the total order value as restocking fees - Return Pickup charges (If applicable) - Material return transit damage (If applicable) = Final Refund Amount ]

Once we initiate the refund it can take up to 7 to 14 days depending on your bank to reflect in your original mode of payment 

• Do not keep warm or cold items directly on a furniture surface; instead use a hot pad or coasters

• Cleaning your furniture items regularly will help you maintain them for a long time, make sure that you clean your furniture gently with a soft lightly damp cloth

• Color / polish can fade due to prolonged exposure to sunlight.

• In case of a spill on the furniture, never try to wipe it as it will spread the spill and hamper the polish, instead just blot the spill.

• Products can be dismantled and re-assembled multiple times in case of shifting/moving around furniture.

Depending on your screen settings and resolution on your device there may be a slight variance in fabric color and wood polish of the image and actual product.